You may have more luck with your Member of Parliament.
VAC Question Training Benefits
- Thread starter Timmy!
- Start date
You may have more luck with your Member of Parliament.
AmmoTech90
Army.ca Veteran
- Reaction score
- 1,134
- Points
- 1,010
Have you selected a program and submitted the forms for the programme? What are you trying to get from VAC directly?
The program doesn't require direct contact with VAC unless there is some question about eligibility. Myself and a friend just fired in the forms through MyVAC. We had to do some research and talk to the school to get details on courses per semester and current costs. Just added 10% to the yearly cost for years 2, 3 ,4.
My wife had to provide UER and employment record to prove her time in the reserves were enough, once that was done all was good.
The program doesn't require direct contact with VAC unless there is some question about eligibility. Myself and a friend just fired in the forms through MyVAC. We had to do some research and talk to the school to get details on courses per semester and current costs. Just added 10% to the yearly cost for years 2, 3 ,4.
My wife had to provide UER and employment record to prove her time in the reserves were enough, once that was done all was good.
OldSolduer
Army.ca Relic
- Reaction score
- 15,639
- Points
- 1,260
That’s no joke. A minister of the Crown will be queried by the MP.
Totally normal for MPs to make queries on behalf of constituents for government administrative silliness. Not that the MP likely personally sees it or touches it much, but their staff process those things a fair bit.
Timmy!
Army.ca Veteran
- Reaction score
- 1
- Points
- 430
Subject: Approval of Rollator Walker; Decline of Power Wheelchair
Veterans Affairs Canada (VAC) has considered your request for assistance to
independently mobilize longer distances outside your home and within your
community.
I am pleased to inform you funding has been approved for the purchase of a Stella HD
rollator walker ($664.98). I have approved Lawtons Home Health to supply the rollator
walker. They will be contacting you to arrange for delivery of this equipment. You can
contact them directly at 902-462-7400 (extension 5 then 2) if you have any questions or
concerns. If you do not receive your equipment within six weeks, please contact
Lawtons for assistance.
These decisions were made under sections 3 and 4 (b) of the Veterans Health Care
Regulations (VHCR).
According to our policies, VAC can provide equipment or home adaptation to assist you
to live independently at home by facilitating participation in your daily activities. In every
circumstance, VAC must consider the simplest option to meet your functional health
need.
I have reviewed and considered the information available in your file, including the
recent Community and Rehab Occupational Therapist (OT) assessments. After
considering simpler options, it was determined that a rollator walker was the best option
to meet your distance mobility needs. VAC has determined that your need for the
rollator walker is related to your entitled condition. Therefore VAC, can provide funding
for this equipment.
- 2 -
26913500404 / CDN3710RLC .../3
I have also considered your request for a power wheelchair. I regret to inform you that I
must decline this request. Please allow me to explain my decision.
A rollator walker is being provided to enable safe and independent distance mobility to
access your community. VAC has determined that your request for the power
wheelchair is not the simplest option to meet your functional health need and therefore
a power mobility device cannot be approved.
I truly regret that my decision for the power wheelchair could not be more favorable;
however, please be assured that your request was given a thorough review. I
encourage you to continue to make your needs known to the Department by calling
1-866-522-2122 so that, where possible, we may assist you.
Regarding your Rollator walker:
If you no longer require the rollator walker, you may choose to keep it or donate it to an
organization of your choice, VAC is not responsible for removing, repairing or
maintaining equipment that no longer meets your health needs. If your equipment
requires maintenance and is under warranty, please contact Lawtons directly. If your
equipment is out of warranty and needs repairs or maintenance, please contact your
VAC Area Office for further information. All repairs for equipment with an expired
warranty must be preauthorized by VAC.
To Request a Review
If you are not satisfied with this decision, you may request a review by writing, within 60
days, to:
Veterans Affairs Canada
National 1st Level Appeals Unit
PO Box 6000
Matane QC G4W 0E4
Or register and send a secure message through "My VAC Account" at veterans.gc.ca/
myVACaccount.
Questions
If you have any questions, please call us toll-free at 1-866-522-2122, TTY:
1-833-921-0071. You may also visit our website at: veterans.gc.ca.
Sincerely,
Veterans Affairs Canada (VAC) has considered your request for assistance to
independently mobilize longer distances outside your home and within your
community.
I am pleased to inform you funding has been approved for the purchase of a Stella HD
rollator walker ($664.98). I have approved Lawtons Home Health to supply the rollator
walker. They will be contacting you to arrange for delivery of this equipment. You can
contact them directly at 902-462-7400 (extension 5 then 2) if you have any questions or
concerns. If you do not receive your equipment within six weeks, please contact
Lawtons for assistance.
These decisions were made under sections 3 and 4 (b) of the Veterans Health Care
Regulations (VHCR).
According to our policies, VAC can provide equipment or home adaptation to assist you
to live independently at home by facilitating participation in your daily activities. In every
circumstance, VAC must consider the simplest option to meet your functional health
need.
I have reviewed and considered the information available in your file, including the
recent Community and Rehab Occupational Therapist (OT) assessments. After
considering simpler options, it was determined that a rollator walker was the best option
to meet your distance mobility needs. VAC has determined that your need for the
rollator walker is related to your entitled condition. Therefore VAC, can provide funding
for this equipment.
- 2 -
26913500404 / CDN3710RLC .../3
I have also considered your request for a power wheelchair. I regret to inform you that I
must decline this request. Please allow me to explain my decision.
A rollator walker is being provided to enable safe and independent distance mobility to
access your community. VAC has determined that your request for the power
wheelchair is not the simplest option to meet your functional health need and therefore
a power mobility device cannot be approved.
I truly regret that my decision for the power wheelchair could not be more favorable;
however, please be assured that your request was given a thorough review. I
encourage you to continue to make your needs known to the Department by calling
1-866-522-2122 so that, where possible, we may assist you.
Regarding your Rollator walker:
If you no longer require the rollator walker, you may choose to keep it or donate it to an
organization of your choice, VAC is not responsible for removing, repairing or
maintaining equipment that no longer meets your health needs. If your equipment
requires maintenance and is under warranty, please contact Lawtons directly. If your
equipment is out of warranty and needs repairs or maintenance, please contact your
VAC Area Office for further information. All repairs for equipment with an expired
warranty must be preauthorized by VAC.
To Request a Review
If you are not satisfied with this decision, you may request a review by writing, within 60
days, to:
Veterans Affairs Canada
National 1st Level Appeals Unit
PO Box 6000
Matane QC G4W 0E4
Or register and send a secure message through "My VAC Account" at veterans.gc.ca/
myVACaccount.
Questions
If you have any questions, please call us toll-free at 1-866-522-2122, TTY:
1-833-921-0071. You may also visit our website at: veterans.gc.ca.
Sincerely,
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