Quality of medical care
Many of Teresa's donors were evidently under the impression that their money was being used to build hospitals. In 1991, Dr. Robin Fox, then editor of the British medical journal The Lancet, visited the Home for Dying Destitutes in Calcutta (now Kolkata) and described the medical care the patients received as "haphazard". He observed that sisters and volunteers, some of whom had no medical knowledge, had to make decisions about patient care, because of the lack of doctors in the hospice. Dr. Fox specifically held Teresa responsible for conditions in this home, and observed that her order did not distinguish between curable and incurable patients, so that people who could otherwise survive would be at risk of dying from infections and lack of treatment.
Fox conceded that the regimen he observed included cleanliness, the tending of wounds and sores, and kindness, but he noted that the sisters' approach to managing pain was "disturbingly lacking". The formulary at the facility Fox visited lacked strong analgesics which he felt clearly separated Mother Teresa's approach from the hospice movement. There have been a series of other reports documenting inattention to medical care in the order's facilities. Similar points of view have also been expressed by some former volunteers who worked for Teresa's order. Mother Teresa herself referred to the facilities as "Houses of the Dying".
In contrast to the conditions at her homes, Mother Teresa sought medical treatment for herself at renowned medical clinics in the United States, Europe, and India, drawing charges of hypocrisy from critics such as Hitchens.
